Job Description

El Monte Sagrado means "The Holy Mountain." The word "Sagrado" also means "sanctuary." Indeed, a stay at El Monte Sagrado Living Resort and Spa offers a luxurious and lush retreat from a hectic world.

This hotel is a shining star in the Heritage Hotels & Resorts, Inc. constellation of hotels and resorts. Heritage Hotels & Resorts embodies the best that New Mexico has to offer: a timeless, rich blend of cultures. Native American, Mexican, Spanish, and the cultures of the American West are celebrated in beautiful spaces, alongside the indomitable spirit of the peoples, past and present, who have shaped our landscapes.

One of two Heritage Hotels & Resorts spaces in Taos, New Mexico, El Monte Sagrado is a trailblazer in the area of eco-resorts, both in development and sustainability.

POSITION PURPOSE:  El Monte Sagrado is seeking a Bell Captain who will be responsible for supporting the Director of Operations in oversight of the Valet area, to include transportation of guests and assisting with the Bell Desk/Valet functions.

SUPERVISORY RESPONSIBILITIES:  Valet

QUALIFICATIONS:

Must meet company motor vehicle insurance underwriting requirements and possess a valid driver’s license.

  • Two years of college, hospitality preferred; or equivalent education/experience.
  • 1 year of hospitality experience with focus on front desk/valet operations, 6 months to 1 year supervisory experience – or – equivalent combination of experience and education.

KNOWLEDGE/SKILLS/ABILITIES:

Administration and Management:   Knowledge of financials, leadership, human resource practices, process improvement, and strategic planning.

People Passion:   Actively helps people, thrives working in a team, achieves results with strong work ethic.

Critical Thinking:  Actively listens, applies logic and reasoning to identify pros and cons of approaches; identifies opportunities for process improvement.

Personalized Service:   Resolves issues with customer-focused orientation; multi-tasks with ease; strong interpersonal skills including keeping emotions under control; open to others’ ideas.

Communication Skills:   Well-spoken, personable, outgoing, listens and gets clarification; responds well to questions; strong overall communication and presentation skills.

Office Sensibility:   Ability to manage records, accomplish tasks as directed; cash handling skills. 

Technology:   Tech savvy with computers and software - word processing, PMS, point of sale.

Image:   Ability to maintain professional image standards, including any uniform requirements.

 

EOE/Drug-Free Workplace