Job Description

Heritage Hotels & Resorts is looking for a Reservations Manager for Hotel Albuquerque at Old Town, Hotel Chaco and Nativo Lodge. The Reservations Manager will lead the reservations team and assist with incoming reservations for the hotel and events scheduled at the hotel. Other duties include:

-Supervising general job performance of reservation staff

-Implementing policies and procedures under guidance of Front Office Manager

-Training and coaching of the reservations team

Skills / Requirements

The ideal candidate will have open availability and experience working in a call center or customer service focused environment.