Job Description

  

Level 5 Host

Level 5 Restaurant and Bar Description: Level 5, so named after the largest pueblo at Chaco Canyon which had 5 stories, is the premier restaurant and bar a Hotel Chaco located on the top floor with 360 degree views of its surroundings. Its mission is to provide an experience like no other in the city, where past and present collide, it brings together culinary perspectives that pay homage to indigenous culture and flavors in a contemporary setting.

Level 5 Department Description:

Hotel Chaco is Albuquerque’s newest luxury hotel that invites its guests to discover an ancient civilization through world class architecture & design, accents of local artisan craftsmanship and a one of a kind culinary journey. Our cutting-edge Level 5 team will deliver an exceptional experience to all guests of the bar and restaurant that leaves them with a sense of exclusivity, passion & inspiration. A flawless dining experience will leave an impression that is vital to ensure guest retention.

Level 5 Host

The purpose of this position is to set the tone for the dining experience that is Level 5 Guests. In this position, you will professionally and energetically welcome guests to environment that is Level 5 and lead them to their seats. The Guest Host reports directly to the Level 5 Manager and will work in tandem with all team members to ensure a professional, unique and unforgettable experience for Hotel Chaco and Level 5 guests. Essential hospitality & customer service standards must be used at all times: eye contact, smile, speak first, and engage in polite conversation.

Responsibilities

  • Welcome guests to the unique setting and experience of Level
  • Articulate the story, inspiration and journey of Level 5 to our
  • Inform guest as to whom will be serving them and offer water
  • Answer general Level 5

-Respond to guest challenges and find the appropriate resolution in a professional and timely manner

Requirements

-Excellent communication skills

-Passionate about people

-Outgoing, Confident, Creative and Polished

-Enduring Work Ethic & eager to learn

-Personable and well spoken

-Thrives in a team environment

-Ability to multitask in a high paced environment while maintaining organization and poise

-Aptitude in resolving issues with a customer-focused orientation

-Ability to handle money accurately and operate a point of sale system when needed

- Ability to lift up to 25 lbs. while using proper lifting techniques and equipment

- The responsibilities outlined are some, but not limited to the items listed. Additional responsibilities will be required.

Full Time & Part time available

If this is you, please send your resume.

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