Job Description

Welcome to Heritage Hotels and Resorts! The Nativo Lodge is looking to hire a Night Auditor Position at $10-$11/hr here in Albuquerque.


Essential Functions:
The night auditor handles both the duties of the front desk agent and accounting duties. The auditor accounts for the overnight needs of customers and promotes a positive image of the property to guests and must be pleasant, honest, and friendly.

Duties and Responsibilities:

  • Post charges to the guest accounts that have not been posted or were incurred on the night audit shift; including room charges, guest charges and taxes to guest accounts.
  • Transfer charges and deposits to master accounts.
  • Verifies that room rates are correct and posts those rates to guest accounts.
  • Is able to function as a front desk agent especially in terms of check-in and check-out procedures.
  • Tracks room revenues, occupancy percentages, and other front office statistics.
  • Prepares a summary of cash, check, and credit card activities.
  • Summarizes results of operations for management.
  • Check figures, postings, and documents for accuracy. Record, store, access, and/or analyze computerized financial information.
  • Understand principles of auditing, balancing, and closing out accounts.
  • Respond to guest needs, special requests and complaints and alert the appropriate manager as needed
  • Understand and knows how to perform check-in and check-out procedures.

Prerequisites:

General Accounting experience preferred.
Must have great Customer service and an energetic attitude.
Must have excellent listening & communication skills.
Must have computer knowledge.

This is a Full-Time (30 hours per/week) position and is Benefits Eligible.

You must pass a background check.

Please submit a resume to krasmussen@hhandr.com or apply within.