You have a proven track record of success in restaurant management and you want to take your career to the next level.You're as passionate about business as you are about food. Their complexities are well suited for your high energy and commitment to excellence. Elevating the guest experience and achieving maximum flow through are welcome challenges. And your enthusiasm and ease for sharing what you know attracts the talent to make it reality. As Director of Food and Beverage for Heritage Hotels & Resorts, you'll have many opportunities to apply what you know, strengthen as a leader and make goals reality.
Include the following. Other duties may be assigned.
-Supervises, guides, and trains all management level associates in the food and beverage discipline.
-Ensures that management in the food and beverage discipline are covering all hours of every shift to ensure constant supervision of each department.
-Schedules, evaluates and directs all food and beverage personnel.
-Provides disciplinary action when, and if, necessary.
-Provides associates with the necessary tools or equipment they need to perform their job.
-Takes immediate action on problems that are encountered in the food and beverage departments.
-Participate in the following
1. Monthly departments meetings
2. Property MOD program
3. Directs weekly staff meeting
4. Directs food and beverage meetings
5. Monthly inventories
6. Leadership Team meetings
-Establishes, directs, and reviews performance standards in food preparation, purchasing, and production to ensure effective, controlled, coordinated efforts are achieved. For example, specs, recipe cards, menu costing, inventory control, etc.
-Monitors, directs, and coordinates effective sanitation, cleanliness, and organization effort in food and beverage operating areas to include maintenance and control of glassware, china, silver, and linen use and supplies.
-Coordinates efforts of the food and beverage departments to coincide with volumes in business generated by the Catering/Sales, Banquet Department and Rooms Division. For example, group commitments, full occupancy, banquet events etc.,
-Establishes, directs, and reviews liquor procedures to ensure adequate security and accountability presentation and service performance.
-Handles or assists with any guest related complaints, as well as coordinates the follow up on those complaints.
-Knowledgeable and practices food and liquor federal, state, and local laws and regulations.
-Produces approved budget and operates both established guidelines in regard to costs, expenses, sales, and profit for food and beverage departments. Develops, institutes, and maintains control and procedure to ensure sameness.
-Prepares a weekly sales and payroll forecast for food and beverage departments.
-Ensures proper staffing procedures to ensure the highest possible payroll productivity at the lowest possible costs in keeping with the standards of Heritage Hotels & Resort's operation.
-Works in close cooperation promotional and operational efforts to maximize achievement of sales. For example, advertising, posters, mailers, etc.
-Analyzes and monitors profit and loss statements.
-Interview and hire new personnel if immediate manager for certain department is not available, when needed.
-Reviews and approves all food and beverage department reviews, hires, job transfers, warning notices, counseling sessions and terminations.
-Evaluates staff performance and refers to the Standard Operating Procedures.
-Reads, learns, understands, and refers to the Standard Operating Procedures.
-Conducts performance evaluations and training sessions with each manager within the food and beverage department.
-Promotes and ensures the upkeep of each department s training procedures and personnel development within the food and beverage discipline.
-Develops and institutes new food menus for the Restaurant, Room Service, Lounge, and Catering/Sales Departments.
-Is an active member of the property s Leadership Team.
-Provides for a safe work environment by following all safety and security procedures and rules.
-Assist other Leadership Team members and/or managers when needed.
-Evaluates staff performance on a 90 day, and annual basis.
-Each associate will be required to follow the rules as found in the Heritage Hotels & Resorts Handbook.
We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
Must pass Credit and Background check.
We participate in Everify.